Prime standard puts data security of its customers first
Prime Group has demonstrated how seriously it takes customer data by achieving ISO 27001:2013, the international standard for information security.
ISO 27001 specifies a process for controlling and improving the way an organisation manages its information security. It covers the data-handling of all customer information, including any private/financial data and everything relating to their customers, such as data required for the personalisation of marketing and promotional materials and communications across multiple channels.
It also means that Prime has systems in place to recover operations quickly in the event of a crash or potential security breach, enabling it to continue working with minimal down-time. The standard is based around continual improvement, so Prime regularly reviews its information security management system (ISMS).
The 2015 Deloitte Consumer Review found that 84% of consumers think companies should ‘be held responsible for ensuring the security of user data and personal information online’, and 73% would think twice about using companies ‘that failed to keep their data safe’.