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Mid Ocean Brands raises the bar on compliance

Mid Ocean Brands has stepped up its compliance best practices by making all product test reports, certificates and declarations of conformity (DoC) available online. The documents are downloadable from any product page, allowing customers to send them directly to their end users.

Patricia Varela, portfolio director, Mid Ocean Brands said that the company has had a dedicated team working on compliance for many years, incorporating it into buying processes. “What is new, however, is that we recognise the need for customers to have all relevant documents instantly available and have now added these online in our web shop, so all our customers can easily access them.”

Varela added that the market is starting to value compliance more highly and that Mid Ocean Brands is looking to improve practice further.“We believe compliance is extremely important
and we feel that distributors share this opinion,” she said. “However, end users do not always, yet, appreciate the added value strong compliance brings to the promotional product sector.

By sharing all documents with our customers, we hope it can help them stress and reinforce this importance to end users. Together we can take the next step in professionalising the promotional market.”

The transparent step allows customers to see and use test reports that are available. The company hopes it will become the norm among suppliers, so that every distributor is able to include a test report with quotations and the promotional market builds a reputation for being a leader in compliance.

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