Conference emphasises service and inspiration
“It’s all about service.” That was the message to the 150 delegates at the bpma Annual Conference on 19 May at Park Inn Hotel, Heathrow.
The second industry mystery shopper results were also shared with the delegates which led to in-depth roundtable discussions between suppliers, distributors and experts. The conference offered nine additional seminars across three seminar rooms ending with an inspiring and moving keynote session from Kevin Byrne, founder of Checkatrade.com. Delegates also networked and had one to one discussions with an array of business experts.
Here’s what the delegates said:
“It was a great day and evening. Very informative, thought-provoking and enjoyable. Well done team bpma!” Paul Beirne, BTC Group
“Well done everyone for a great event yesterday and a wonderful dinner as well (even if we didn’t win an award!). Harry and I thought the day was very interesting with great content and very high calibre speakers. Roll on next year.” Jason Hammond, Matrix APA
“Congratulations on a well-executed and superb event yesterday. The content was extremely relevant and informative, delivered by a host of engaging speakers and we came away with some great tips and ideas.” Melissa Chevin, AT Cross